Privacy Policy

By using our website and contacting us voluntarily by filling in the personal information fields with which you can be identified, you give us the confidence to use your data to provide you with a quality personalized service.

It is the responsibility of Kentrox, located at Calle 60, number 338-O, between C. 58-A and 56-A, Colonia Centro, C.P. 97000, Mérida, Yucatán, to keep your information protected; therefore, we recommend continually reviewing this privacy notice to be aware of the updates handled by that agreement, in compliance with the Federal Law for the Protection of Personal Data in possession of Private Companies or Individuals.

Our website collects personal information from users, such as: name, email address, telephone number, place from where you contact us and demographic information. Depending on the type of service, you may also be asked for specific information, exclusively for: Follow-up of our requested services, Compliance with Kentrox internal administrative policies and processes, billing services, mainly.

Kentrox uses the information in order to provide a quality service, particularly to keep a record of our users, as well as to improve our services. E-mails may be sent periodically through our site with special newsletters, information regarding new services and other advertising information that we consider relevant to you or that may provide you with some benefit, these emails will be sent to the address you voluntarily provide and may be canceled at any time.

Our portal uses Cookies, which are used to collect information about web traffic, being able to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. This allows us to recognize you individually and therefore to provide you with a better service.

Kentrox is highly committed to fulfilling the commitment to keep your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.

Kentrox will not sell, assign, or distribute the personal information that is collected without your consent, unless required by a judge with a court order.

The user is reminded that by registering on this portal, as well as his visit to our facilities, he is accepting this Privacy Notice, stating that his personal data that he provides to Kentrox has been obtained under his consent to comply with the Law and what is described here.

In response to requests for rights of access, rectification, cancellation or opposition that you may require, we provide you with the following email address: contacto@kentrox.mx

Kentrox reserves the right to update or change the terms of this Privacy Notice at any time, for the attention of legislative developments or jurisprudence, internal policies or new requirements derived from the provision of our services. This Privacy Notice, as well as its modifications, will be available on our website.